Please review our FAQs below. You can always send us additional questions. Thank you.
How does it work?
TrueFans.Media allows content producers to not only archive their content in a very easy to use and familiar format but also to monetize, produce and sell their content to their fans and followers.
You can apply for a TrueFans.Media site and once you are approved, you will receive the login to your site where you can immediately proceed to upload content.
When will i get paid?
TrueFans.Media does payroll each sunday before 12 midnight.
How do i create or request a TrueFans.Media subscription site?
Requesting a TrueFans.Media site is very easy and very simple. Request your free site now
How do I upload my videos and photos to my TrueFans.Media site?
Uploading content (video and pictures) is very easy and simple. You can record video or take pictures on your cell phone. Log into your TrueFans.Media site, and start uploading the video and pictures.
How will my followers find my TrueFans.Media site?
As with any other social media platform, you will need to promote your TrueFans.Media site on your existing social media profiles including your FaceBook, Instagram, Twitter accounts etc.
Can i change my subscription prices?
Yes you can!. Simply submit a user ticket and you will receive a resolution within 48 hours.
Which credit cards are supported?
TrueFans.Media supports the following credit card processing. Visa, Discover, American Express, Mastercard.
Is there a limit to my storage space?
No.
What is the largest file i can upload at one time?
3gb is the maximum upload file size on your TrueFans.Media site
